Shipping Policy

seeFIDO return policy

We want you to know that our Amiglo flashing Dog Collar is a superior product. Your satisfaction is guaranteed. Just purchase yours and if within 30 days you're not 100% satisfied FOR ANY REASON, simply contact our customer service department for a return authorization number.

Tel 1 707 703 1314

Premier products
All our Premier collars, leashes, harnesses & toys are guaranteed for satisfaction.
If you need to change color, size pattern or product you may do so within 7 days of receiving it.
The customer is responsible for all shipping fees to and from the warehouse.
Please call 707 703 1314 for a Return Authorization Number and you will be given directions on the return or exchange.

Cedar Dog Cat Houses and PetCool Unit
We guarantee the quality of workmanship and materials in every dog house we sale.
If there is a quality related problem, all returns must:

1.Obtain a Return Authorization Number
2.Reported 5 days after delivery

The following Cedar Dog Houses: extra large, giant, and Godzilla dog houses, large and medium duplexes cannot be returned.

The shipper is responsible for any and all shipping damages on the house reported by the customer.

Any Cedar Dog house order which is canceled after shipping or returned due to wrong sizing, all shipping fees will be paid by the customer.

Any Cedar Dog house returned for any other reason other than quality concerns is subject to a 20% restocking fee and it must be optimum condition for resale.

Dog couch
There is a "No Return" Policy on our dog bed couches and sofas, so please be cautious when ordering one.


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